Aqua Circle Tides House

While the property was lovely, the management company was absolutely terrible. We arrived at the property late due to flights and rental car process and upon arriving the code given was incorrect. Neither the main number, nor the “emergency” numbers were answering. We left multiple messages. We couldn’t contact ANYONE!! It wasn’t until after 10:30 the next morning that they finally answered when I called. They gave me a completely different code so there was no error in transposing numbers, it was just wrong. We finally got in, they only comped us one night. Two days later we arrived back at the place from the grocery store and were unloading when a pool guy came walking through the back screen and kicked my kids out of the pool so he could clean it and add chemicals. We were never given notice when this would occur. I would have been irate if this happened while my teenage children were there alone!!! We had a neighbor dropping profanity while my kids were outside fishing. Again, property was beautiful, it’s too bad for the owner of the property because I will never book this property or any other property that company manages again.

Aqua circle tides house was amazing!Owners of the home obviously take care to make guests feel right at home with comfortable beds , all the amenities needed for everyday living and the location… oh my! Sunrises sunsets great places to walk and close to beaches ! We had 2 snafus 1. We were going to bring our dog Hazel as we were approved prior to back in July. We did not end up bringing her and the property manager said that they didn’t have her listed as coming. So it’s a good thing we didn’t bring her.The other issue we had was the pool was not heated to 85 as advertise. We had to pay someone to come out and update it from 73 to 85. We were told that we had to pay for that not only the service fee but a fee for each day to keep it at 85. In the original contract, it was advertised as 85. That was frustrating on this end. There were several emails back-and-forth to straighten it out. Property managers did give a “ small“ refund, because we lost 2 days.We didn’t push it any further on a full refund for what was originally advertised because we wanted our grandchildren to enjoy the pool.

I loved opening up the patio doors and looking at the gorgeous view