Low Tide at Little Court

Nice, tidy, comfortable unit. Had everything we needed to do the beach. Communication was quick and seamless. So kind… even accomadating early check in for a fee.

My family and I rented a home in Charlotte County and my husband and son decided they wanted to stay longer. The rest of the family flew home and I booked this property for the two of them. Check in was an easy process. Once inside my husband and son were walking in from the heat into heat with an intense smell of something fishy. The refrigerator was unplugged and pulled away from the wall. There were clothes on hangers in the closet and a garage full of construction items. The bikes were in the middle of the yard with flat tires. The bed was like a rock-however, it didn’t matter because the a/c unit never went below 78. My husband hang blankets to try to keep the temperature down to sleep. The refrigerator did work once plugged in but by the time it cooled down the food they already had from the previous rental was no good. My husband bought bleach and dumped it down the drain in an attempt to solve the terrible smell but there was no change. Air fresheners masked the smell…something else we were forced to pay for. He asked for help from the property manager but received what appeared to be an automated response and there was no offer to help. We had the property manager business card from the previous rental and when my husband called he was scolded for not communicating through the app. My husband and son were yelled at for walking through to the beach with the directions that were given by the property manager as well. I am irritated. I feel we deserve a partial refund.

Upon arrival we were pleased with overall cleanliness of the house. However, the house was 86 degrees, and not at all what the listing made it seem. During the summer in FL, trying to cool an entire house with two portable ac units is not ideal. The 2nd “bedroom” was incredibly musky and HOT. no air circulation at all. We also were not made aware this was a shared unit. The listing does not include that information. We would have never booked. Especially with kids. The split door to the upper unit was not able to be closed all the way and a gap was present you could see and hear every conversation being had upstairs. It’s also in a “bedroom.” That’s not appropriate and should have definitely been communicated. The 2nd bedroom was not usable, considering there was no AC, no air circulation at all and had the access to the upper unit. We absolutely did not feel comfortable letting our kids sleep there. The listing described 2BD 2BA and there was only 1 bathroom. The bathroom was also hard to use, it was hot, muggy and had no circulation. You couldn’t shut the door to shower without it being miserable and leaving the door open caused the whole house to be muggy. The dishwasher had mold and standing water in the bottom. Overall we were very displeased with the house all around. It was not at all as advertised. Communication with the host was as expected. She helped us navigate the issues with the door keypad upon arrival and was able to quickly give us access to the house.

Cleanliness of the inside living quarters very clean, outside messing and really not able to use the back yard. Laundry area very messy but washer and dryer clean. Very disappointed in the air conditioning system…. not sufficient for that size of living unit!! Dishwasher didn’t work. The location is very close to the beach but not as short of walk as advertised without walking thru other private properties that was not okay with us walking thru. The rental company is aware of all of the concerns and apologized but no discount was offered. For the price we expected the unit to be 100% and it was not. Call before you book the place to make sure everything is working properly!!